Rescue + Mobile for Android

3.5
4.18K reviews
1M+
Downloads
Content rating
Everyone
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About this app

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The Rescue + Mobile applet for Android allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.

Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.

How to use:
1) Install the application
2) Launch the application from your Applications folder
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device

This app uses the Device Administrator permission.

Rescue+ Mobile uses accessibility service in order to provide full remote control of this device during a Rescue session. Rescue+ Mobile does not track or control any action or behaviour through this service outside of a Rescue session.
Updated on
Dec 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.5
3.95K reviews
Mary I Davin
January 30, 2024
Can't uninstall this app on my phone and chromebk after many tries deactivating and restarts! By reviewing comments I see the most problems being Rescued are with quirky HPPrinters. After using 2 HP printers, 2+ hrs with 2 diff HP techs to no avail, I'm returning my latest 1 wk old printer for another brand after turning in a 1 yr old HP printer last week!
14 people found this review helpful
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pocahontas Reff
December 13, 2023
I'll try to keep this short. I'm on a call with hp. After several requests to go remote from the tech i relented but red flag he wanted to see what I was telling him (what lights were lit on the printer & repeat the same proccess we just did a dozen times. He disappeared for a couple min. Came back & suddenly he couldnt hear me? I hung up & could not delete this app. Then suddenly I was able to. Time to watch my accounts damit.
20 people found this review helpful
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Ruenea Boyd
March 18, 2024
I can get rid of the app. My printer sleeps a lot. App won't deactivate
5 people found this review helpful
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What's new

Minor bugfixes and improvements